HOW WE WORK
The idea behind East London Cloth curtains is a simple one. To produce curtains which are of a handmade quality and nature, using the finest quality fabrics, whilst making the process easy to navigate and the pricing accessible.
This means that we use classically trained curtain makers, high quality UK woven linens, but by narrowing the usual limitless options involved with bespoke curtain making (fabric, style, hardware) we make the process easier and the lead time faster.
With the aim of creating a timeless finish, both aesthetically and in terms on quality, all of our curtains maintain the same look, are made to the same design and are tailored to your window, and made using our range of UK woven linens.
The
ORDERING PROCESS
Whether you'd like support thoughout the process or are confident to measure and install independently, we have a range of processes to support your needs and budget.
Outlined below are the 3 routes to buying East London Cloth curtains for your home.
1 - Supply only
For our customers confident to measure, order & install without our help. This is the fastest and most cost effective route to buy our curtains.
Measure
Use our online guides to measure for your curtains, along with our lookbooks this should give you all the info required to order with confidence.
Order
First samples, then once ready, using our online product listings, input your measurements to generate bespoke pricing and order your curtains.
DELIVERY
We make and deliver your curtains in 3 weeks ready to install. (UK - 4 weeks for overseas customers)
2 - Need a Little help?
For those who need reassurance in making sure they order their curtains correctly, first carry our the steps above, then please do reach out, our team are available to help you remotely with the following:
Window Suitability
Unsure if our products will work in your home?
Please send in pictures of your windows stating the product you have in mind to shop@eastondoncloth.co.uk for review.
Measuring
Book a measuring check appointment with an expert, they'll be able to double check your order will arrive as expected.
Fabric selection
Need assistance in choosing which ELC linen will be right for your room? Book a call with the team, request via shop@eastlondoncloth.co.uk
3 - Need more help from us?
We're available to manage your project from start to finish. Please note some services are location dependant & require a deposit to be paid.
1) Consultation
Request a planning appointment with one of our designers, who will work with you to spec East London Cloth products within your home. This can either be done remotely or in store.
2) MEASURE/ORDER
Once your plan is costed & order is confirmed, your designer will arrange either a remote measure check or an onsite measure with a third party company if appropriate.
3) Installation
Once measurements finalised your curtains will be professionally installed within approx 4 weeks.